There’s another question beneath all this: Should it be down to tech companies to prohibit things that...
Year: 2026
Most people I spoke to agreed that technology companies probably wouldn’t take any notice of this kind...
The must-reads I’ve combed the internet to find you today’s most fun/important/scary/fascinating stories about technology. 1 The...
Empowering contact centers to safely handle sensitive, high‑trust customer journeys Delivering secure, compliant, and seamless customer experiences...
We’re excited to introduce Desktop Companion App (DCA) support for Dynamics 365 Contact Center in Embedded mode, delivering lower latency, improved...
Enterprise resource planning (ERP) decisions are among the most consequential investments a business can make; shaping how...
As enterprise workloads become more agentic, the expectations of ERP systems—and the teams that operate them—are shifting. Batch jobs, workflow orchestration, data import/exports, and background...
Since 2019, Microsoft and OpenAI have worked together to advance artificial intelligence responsibly and make its benefits broadly...
AI is often described as a black box, but it’s not just its inner workings that are...
The must-reads I’ve combed the internet to find you today’s most fun/important/scary/fascinating stories about technology. 1 Anthropic...
