When developing a new application or integrating an existing one into a new environment, user authentication and...
Technology
Today, we are launching Amazon S3 dual-layer server-side encryption with keys stored in AWS Key Management Service...
Today I’m boarding a plane for Madrid. I will attend the AWS Summit Madrid this Thursday, and...
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Cryptography is everywhere in our daily lives. If you’re reading this blog, you’re using HTTPS, an extension...
Customer service agents in a digital contact center interact with multiple customers daily through live chat, phone...
‘Offline-first’ with the Dynamics 365 Field Service Mobile application offers many advantages for frontline workers. The offline-enabled...
Introduction: In this blogpost we are going to dive into the exciting features and capabilities of 2023...
Hello to the Project Service Automation (PSA) Community! Back in November 2022 we announced the availability of...
Support agents often have to manage complex and lengthy conversations and cases. These require a lot of...
