Customer service agents in the digital contact center can handle a variety of cases that require specialized...
Technology
Generative AI has left its mark on computing, and it’s only the beginning. The world of business...
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Beginning today all players in 40 more countries – from Albania to Uraguay – can join the...
The AWS Summit season has started. AWS Summits are free technical and business conferences happening in large...
Since the November 2021 launch in select geographic regions of the native voice channel in Microsoft Dynamics...
We are excited to announce the launch of the Dynamics 365 Implementation Portal. The implementation portal is...
Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced...
We surveyed more than 500 CFOs and senior business leaders for our 2023 Future of Finance Trends...
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