Last week, Strands Agents, AWS open source for agentic AI SDK just hit 1 million downloads and...
Technology
As someone who has been using macOS since 2001 and Amazon EC2 Mac instances since their launch...
Today, we’re announcing LocalStack integration in the AWS Toolkit for Visual Studio Code that makes it easier...
We are excited to announce that Microsoft Dynamics 365 Contact Center has achieved HITRUST risk-based, 2-year (r2)...
In today’s voice-first world, it’s not enough for systems to simply hear what users say. They need...
Summer has drawn to a close here in Utrecht, where I live in the Netherlands. In two...
In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer interactions. One often overlooked...
We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. This milestone...
PowerToys Command Palette is a quick launcher utility that allows you to easily access all of your...
Kia ora! Today, I’m pleased to share the general availability of the AWS Asia Pacific (New Zealand)...