Today, we’re announcing the preview of Amazon S3 Vectors, a purpose-built durable vector storage solution that...
Technology
Starting today, you can use enhanced logging capability in Amazon EventBridge to monitor and debug your...
When you’re new to Amazon Web Services (AWS), you can get started with AWS Free Tier to...
Modern organizations manage data across multiple disconnected systems—structured databases, unstructured files, and separate visualization tools—creating barriers that...
In today’s fast-moving world, it’s not enough to just hear what customers say—you need to understand what...
Summer is well and truly here in the UK! I’m a bit of a summer grinch though...
In addition to the contact center agent desktop, service representatives frequently interact with multiple platforms to participate...
In customer service, efficient workload distribution is vital for high customer satisfaction and operational efficiency. Unified routing...
One year ago, Microsoft launched its Contact Center as a Service (CCaaS) solution, powered by AI. This...
Today, we’re announcing the general availability of Amazon Elastic Compute Cloud (Amazon EC2) P6e-GB200 UltraServers, accelerated by...
