As self-service becomes the first stop in contact centers, AI agents now define the frontline customer experience. Modern...
Technology
Last year, we launched the Amazon Elastic Compute Cloud (Amazon EC2) C8i instances, M8i instances, and R8i...
When customers place an order, they expect speed, accuracy, and reliability. Behind the scenes, inventory-to-deliver processes are...
We’re excited to announce the general availability of proactive voice engagements in Dynamics 365 Contact Center, delivering...
Today, we’re announcing the general availability of AWS IAM Identity Center multi-Region support to enable AWS account...
Every seller knows how much time gets lost between selling moments. Information arrives in many forms—emails, screenshots,...
Over the past week, we passed Laba festival, a traditional marker in the Chinese calendar that signals...
Hey! It’s my first post for 2026, and I’m writing to you while watching our driveway getting...
Announcing Amazon EC2 G7e instances accelerated by NVIDIA RTX PRO 6000 Blackwell Server Edition GPUs
Announcing Amazon EC2 G7e instances accelerated by NVIDIA RTX PRO 6000 Blackwell Server Edition GPUs
Today, we’re announcing the general availability of Amazon Elastic Compute Cloud (Amazon EC2) G7e instances that deliver...
At the end of 2025 I was happy to take a long break to enjoy the incredible...
