As customer service teams scale with AI, ensuring every customer interaction meets business policies, regulatory requirements, and...
Technology
Sourcing and procurement processes are being reimagined to strengthen supplier collaboration, improve operational efficiency, and drive greater...
When you move AI agents from prototype to production, the infrastructure challenges multiply. Your agents need to...
Today, we’re announcing the general availability of vector search in Amazon DynamoDB. You can now store vector...
Last week I had the joy of participating in Amazon’s “Bring Your Kids to Work Day” with...
Access customer service data and tools from MCP-compatible AI experiences — while minimizing the need for one-off...
For many organizations, Microsoft Dynamics NAV, Dynamics GP, and Dynamics SL have supported critical business processes for...
Last week I had the privilege of spending three days in São Paulo with technical builders from...
For decades, business applications have been used by organizations as systems of record capturing what already happened. Opportunities were...
Open by design: Dynamics 365 Sales and first-party agents are extensible through the Model Context Protocol (MCP)...
